Marijke “I’ve worked in many jobs and business sectors, but am totally happy with my choice of Centrecom today. I started out as a contact agent and have worked my way up to team coordinator in the two years I've been here. There is ample scope and support for career development, and that is quite a motivating factor. I am Dutch and work using English, Dutch and German dealing with clients in the tour operator sector. We are an international team, and it’s interesting to learn from both colleagues and customers about how customer care has to be tailored differently for different nationalities. The job is never routine and never static. Each customer has a different need and no two enquiries are ever the same. Our skill is in giving consistency in our customer care, yet individuality to each caller. This is something you learn on the job, and is why each day brings a new challenge.” For current vacancies click here
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